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Co-Managed IT Services

We ensure your systems run smoothly, your team stays productive, and your business remains secure — all without delays, ticket backlogs, or shifting responsibilities.

Why In-House IT Teams Choose to Partner with Us

Flexible Support Options

Scale your IT resources during peak times or when your team needs extra help, without the commitment of full-time hires.

Respect for Your Control

We enhance and support your IT systems and strategy—only stepping in further when you ask us to.

Clear and Open Communication

Stay informed with transparent updates, ticket visibility, and comprehensive reporting on all tasks and progress.

Access to Specialized Expertise

Tap into specialized skills in cybersecurity, compliance, or cloud services when your team needs it, without the overhead of a permanent hire.

What Our Co-Managed IT Services Cover

24/7 Helpdesk & Remote Assistance

Instant, round-the-clock support for your team — no waiting, no backlog, just immediate solutions whenever you need them.

Onsite Support in Alberta & BC

Our local technicians are available for in-person troubleshooting, installations, and emergency support, right where your team operates.

Patch Management & Device Updates

We ensure all devices stay updated, secure, and fully operational — without interrupting your team’s workflow.

Network Monitoring & Optimization

Continuous monitoring and optimization to keep your network fast, secure, and reliable across all locations.

Cybersecurity Protection (EDR, MFA, Email Security)

Integrated security solutions to block threats at every point — included in all our managed service plans.

Cloud Services (M365, Google, Backups)

Effortless cloud migration, setup, and ongoing support — whether you’re using Microsoft 365, Google Workspace, or a hybrid solution.

Data Backup & Disaster Recovery

Automated backups and reliable recovery strategies ensure your business stays operational, even during unexpected disruptions.

IT Strategy, Consulting & Roadmapping

We help you plan for the future with tailored IT strategies that align with your goals, budget, and industry demands.

Serving Clients Across the Globe

From on-site support in Canada to remote services worldwide, Handy Orders is here to ensure your business runs smoothly, no matter where you are.

Let’s Make IT One Less Thing to Worry About

Book a no-obligation IT assessment today.
 We’ll evaluate your current environment, identify areas for improvement, and provide a personalized plan that fits your business needs.

Call us for more information:

604-341-0408

How Co-Managed IT Works with Handy Orders

We collaborate with your internal IT team, not replace them. Our co-managed IT model enhances your team’s capabilities by providing additional structure, coverage, and technical expertise to meet your goals. Whether it’s handling helpdesk overflow, advanced monitoring, or offering strategic guidance, we’re here to support you whenever you need us.

Book a Free Consultation

During a short discovery call we will discuss your needs, answer any questions you have and begin developing a plan together.

Work Together to Customize a Plan

We will work together with you to develop, and fine tune, a plan that meets your business, time and budgetary requirements.

Your IT Challenges – Solved.

Our experts will implement the solution for you, enabling you and your team to focus on your other priorities.

Common Co-Managed IT Challenges We Address

Internal IT Team Overloaded

Struggling to manage daily tickets and reactive support tasks.

Limited Capacity for Projects or Strategic Initiatives

Insufficient resources for rollouts, projects, or high-level planning.

Lack of Coverage During Off-Hours or Vacations

No backup support for critical systems when your IT team is unavailable.

Limited Access to Specialized Tools

No automation or advanced monitoring solutions to improve efficiency.

Cybersecurity Gaps

Inadequate management or documentation for cybersecurity measures.

Missed Patches, Updates, or Backups

System maintenance neglected due to resource constraints.

No Clear Escalation Process

Lack of backup support during system outages or emergencies.

Poor Communication Between Teams and Vendors

Disjointed coordination across departments and external partners.

Limited Time for Innovation or Future Planning

No opportunity to focus on long-term IT strategy or growth.

Inconsistent Service Delivery

Uneven IT support across multiple teams or locations.