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On-Site IT Services

Skilled local technicians providing on-site IT support at your office, supported by remote monitoring and round-the-clock helpdesk assistance.

What Are On-Site IT Services?

On-Site IT Services offer in-person technical support for your business when remote assistance isn’t sufficient. Whether it’s installing new hardware, resolving critical issues, or troubleshooting complex systems, our local technicians come directly to your office to provide quick solutions.

For businesses in British Columbia and Alberta, on-site IT support reduces downtime, speeds up issue resolution, and provides the peace of mind knowing that experts are available when you need them most.

What Our Co-Managed IT Services Cover

Hardware & Device Setup

Instant, round-the-clock support for your team — no waiting, no backlog, just immediate solutions whenever you need them.

Network Troubleshooting & Optimization

Our local technicians are available for in-person troubleshooting, installations, and emergency support, right where your team operates.

Emergency On-Site Support

We ensure all devices stay updated, secure, and fully operational — without interrupting your team’s workflow.

Server & Infrastructure Management

Hands-on support for servers, storage systems, and office equipment.

Office Moves & IT Relocation

Smooth transitions with minimal disruption during office relocations.

Preventative Maintenance

Effortless cloud migration, setup, and ongoing support — whether you’re using Microsoft 365, Google Workspace, or a hybrid solution.

Data Backup & Disaster Recovery

Automated backups and reliable recovery strategies ensure your business stays operational, even during unexpected disruptions.

Serving Clients Across the Globe

From on-site support in Canada to remote services worldwide, Handy Orders is here to ensure your business runs smoothly, no matter where you are.

Let’s Make IT One Less Thing to Worry About

Book a no-obligation IT assessment today.
 We’ll evaluate your current environment, identify areas for improvement, and provide a personalized plan that fits your business needs.

Call us for more information:

604-341-0408

Why Businesses in BC & Alberta Choose On-Site IT Support

From Vancouver to Calgary, Edmonton to Victoria, businesses encounter challenges that require more than just remote assistance, such as:

Hardware failures and device setup
Complex network or infrastructure troubleshooting
Hardware failures and device setup
Supporting hybrid and remote work setups
Limited in-house IT staff on-site

On-site IT services address these challenges by bringing local expertise directly to your workplace, ensuring fast and effective solutions.

Benefits of On-Site IT Services

Quicker Resolution

Get issues fixed faster with technicians on-site.

Expert Hands-On Support

Direct assistance for hardware, network, and infrastructure needs.

Minimized Downtime

Reduced disruption to your business operations.

Customizable Service

Flexible support tailored to your business size and industry.

Reliable Support

Expert help is always nearby for peace of mind.

On-Site IT Support vs. Remote IT Support

Ideal for organizations that:

Remote IT Support

Best for software issues, monitoring, and simple fixes.

On-Site IT Support

Crucial for hardware problems, network issues, and complex troubleshooting

Both services are essential—together, they offer a complete IT solution.

Why Choose Us for On-Site IT Services in BC & Alberta?

With over 20 years of IT expertise, we provide responsive, locally-based support tailored to the specific needs of businesses in Western Canada. Our technicians are part of your community, ensuring fast, personalized service whenever you need it.

Frequently Asked Question

What are On-Site IT Services?

On-Site IT Services provide in-person support for hardware, networking, and IT issues that can’t be solved remotely.

Yes, we offer both remote and on-site services. Remote support handles software issues, while on-site support addresses hardware and complex problems.

We can send a technician on-site quickly, usually within a few hours, depending on urgency and location.

On-site support can be more expensive due to travel and technician time, but it provides immediate, hands-on assistance for complex issues.